Refund policy

Refund & Return Policy

4.1 Change of Mind

  • We currently do not offer refunds for change of mind or preference.

  • Exchanges may be offered at our discretion—in such cases, return shipping costs are your responsibility.

    Exchange will be done within 3 days 

    Exchange product delivery will be done within 3-5 business days.

4.2 Damaged or Defective Items

  • Inspect your order upon delivery.

  • Contact us within 3 days if you find damage or defects—include a photo.

  • We’ll review and may offer a  refund if the product is indeed compromised.

4.3 Return Conditions

  • Approved returns must be unused, in original packaging.

  • You are responsible for return shipping costs.

    Return must be made within 3 days can consider .

4.4 Sale or Limited Editions

  • Items purchased on sale or limited-edition candles may be non-refundable/non-exchangeable, as specified at the time of purchase.

4.5 Processing Time for Refunds
Refunds (if applicable) will be credited within 7–10 business days after we receive the returned item.

4.6 Contact for Returns
Email us at [labelsonaagrawal@gmail.com] for any return or refund inquiries.

4.7 Policy Amendments
We reserve the right to modify this policy at any time. Any changes will apply only to future purchases.